Privacy Policy surya77 – Personal Data Protection for Malaysian Members

Surya77 ("we", "Platform") takes the privacy of members' personal data seriously. This Privacy Policy explains how we collect, process, store, and protect your personal information when you use the surya77 platform, website, or mobile app.

This policy applies to all registered members, website visitors, and anyone who interacts with Surya77's services. By registering or using the Surya77 platform, you confirm that you have read and understood how we handle your personal data as described in this document.

Surya77 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and its related regulations. We do not collect data beyond what is required to provide our services, and we will not sell or disclose your data to third parties without your consent, except in specific situations outlined in this Policy.

Surya77 collects two main categories of data: information you provide directly, and data collected automatically through your use of the platform.

Data you provide directly:

Data collected automatically:

• IP address and general location information (country or city level)
• Device type, operating system, and browser version used
• Platform usage patterns such as games played, session duration, and login frequency
• Cookie data and similar tracking technologies (see section 6 for details)
• System activity logs for security and fraud detection purposes

The personal data we collect is used for the following purposes only, and for no other purpose without notifying you:

• Account management: Creating and maintaining your account, processing secure logins, and ensuring account security.
• Transaction processing: Processing deposits and withdrawals securely through payment gateways integrated with Malaysian banks.
• Identity verification (KYC): Meeting legal requirements and anti-money laundering (AML) regulatory compliance.
• Service provision: Allowing you to access all games, promotions, and features on the surya77 platform.
• Communications: Sending account notifications, relevant promotional information, and important platform updates.
• Security and fraud prevention: Detecting and preventing suspicious activity, fraud, or violations of the Terms of Use.
• Responsible gaming: Monitoring gameplay patterns to identify members who may need assistance and support.
• Platform improvements: Analyzing usage data to improve the user experience and technical performance of surya77.

Surya77 takes a layered approach to protecting your personal data. This goes beyond meeting minimum standards — we actively invest in the latest security technologies to ensure your data remains protected at all times.

Technical protection measures we use:

• 256-bit SSL Encryption: All data transmitted between your device and surya77 servers is encrypted using the strongest available encryption standards.
• Secure servers: Data is stored in protected data centres with strict physical and digital access controls.
• Database-level data encryption: Sensitive data such as passwords is stored in irreversible hashed form — even Surya77 staff cannot view your password.
• 24/7 Monitoring: Our security systems are continuously monitored to detect any unauthorized access attempts or anomalies.
• Two-factor authentication (2FA): Members are encouraged to enable 2FA for an extra layer of security on their account.

Data retention period: surya77 retains your personal data for as long as necessary to fulfill the purpose of collection or as required by Malaysian law. Inactive account data is retained for a minimum of 5 years in accordance with financial and anti-money laundering compliance requirements before being securely deleted.

Surya77 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, in the course of operating the platform, we may need to share certain data with the following parties in limited and controlled circumstances:

• Payment service providers: Payment gateways integrated with Surya77 receive the transaction data necessary to process your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
• Game providers: Companies such as Evolution, Pragmatic Play, and others may receive the technical data required to operate their games within the surya77 platform.
• Relevant authorities: surya77 will disclose data to legal authorities or regulators when required by Malaysian law or a valid court order.
• Technical service providers: Cloud infrastructure providers, cybersecurity services, and analytics tools that help us operate the platform may process data in a limited capacity.

Surya77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies: Required for the platform to function — including login sessions, language preferences, and security. Cannot be disabled.
• Performance cookies: Collecting information on how you use the platform to help us improve functionality and site speed.
• Functional cookies: Remembering your preferences such as favorite games and display settings for a more personalized experience.
• Analytics cookies: Helping us understand traffic patterns and platform usage in an aggregated and anonymous manner.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Surya77 platform — particularly features that require an active login session.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and Surya77's policy, you have the following rights regarding your personal data:

Surya77 is a platform strictly restricted to individuals aged 18 and above. We do not knowingly collect any personal data from anyone under the age of 18.

If you believe we have inadvertently collected personal data from a child, please contact us immediately. We will take prompt action to delete that data and close the relevant account without delay.

Surya77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. You will be notified of any material changes through:

• In-platform or surya77 mobile app notifications
• Email to your registered address (for significant changes)
• Notices displayed prominently on this page

The "Updated" date at the top of this page always reflects the date of the most recent amendment. We encourage you to review this Privacy Policy periodically. Your continued use of the surya77 platform after any amendment takes effect will be considered acceptance of those changes.

If you have any questions, concerns, or complaints about how Surya77 handles your personal data, we encourage you to contact us directly. Our privacy team is committed to addressing every enquiry seriously and within the required timeframe.

You can reach us via:

• Live Chat: Available 24/7 directly through the surya77 platform or app
• Email: [email protected] (we respond within 24–48 business hours)

If you are not satisfied with how we handle your privacy complaint, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD) in accordance with the procedures set out under the Personal Data Protection Act 2010.